In a bid to better serve its black and brown patients, a local hospital is taking a more considerate approach to healthcare by introducing culturally appropriate hair and skin care products.
For individuals of color, this seemingly minor adjustment is making a significant impact, particularly in crucial life moments such as childbirth.
“When you’re going through something like having a baby, you never know how your body is going to react to the atmosphere, or how the baby will react,” noted Victoria Agboola, a patient at Hennepin County Medical Center (HCMC).
However, amid the stress and uncertainty, Agboola found herself concerned about her hair. “Most African-American women get their hair done before they come into the hospital because we don’t have hair products,” she shared.
Agboola expressed that she had never walked into a hospital and encountered products tailored to her specific needs. That changed when she arrived at Hennepin County Medical Center.
Agboola was pleasantly surprised to receive a bag of hair and skincare products that resonated with her. “I was in shock. I was like, ‘Oh, you guys have skin and hair care products for us?'” she exclaimed.
Nurse Tshinanda Nyembwe at HCMC emphasized the positive impact of this change. “The product is giving us a chance to take better care of our patients,” Nyembwe stated.
For years, nurses had to inform patients of color that HCMC did not possess hair and skincare products suitable for their needs. Nyembwe shared, “If they ask for something and you don’t have it, they kind of feel left out.”
HCMC is now shifting its focus towards health equity by offering culturally sensitive care. The hospital aims to meet the diverse needs of black and brown patients, extending beyond medical procedures to include shampoos, hair care accessories, and lotions tailored to their cultural preferences.
Patient Ayotunde Akinwale-Ojo, who had previously faced challenges with hair care during treatments, noted the positive change. This time around, a bag of products awaited him, containing essential items from hairbrushes to conditioner.
These patients emphasize that hair care is an integral component of overall healthcare. Agboola summed it up, saying, “If you want people to feel comfortable and accepted at the hospital, then yes, provide those products.”
